Applies to:
All users of Bhostd—guests, hosts, co-hosts, and experience providers
Helpful Links:
Our Commitment
Bhostd is more than just a booking platform—it’s a global community built on mutual respect, safety, and integrity. These community standards guide behavior across all interactions and ensure our users feel confident participating in every aspect of the platform.
Violation of these standards may lead to content removal, restriction of features, account suspension, or permanent removal from Bhostd.
Core Values
Respect
Treat others with kindness and dignity. Personal attacks, slurs, and offensive gestures have no place on Bhostd. This includes during stays, experiences, communications, and reviews.
Integrity
Be truthful in your profile, listing, pricing, and availability. Misleading users, manipulating reviews, or concealing key information undermines trust.
Safety
Every guest and host deserves to feel secure. Dangerous behavior, threats, or neglect of property and personal safety are taken seriously.
Inclusivity
We welcome users regardless of race, gender, sexual orientation, religion, or background. Discrimination or harassment violates our Nondiscrimination Policy.
Accountability
Own your actions. Guests should respect house rules and listings. Hosts must honor bookings and maintain clean, safe spaces. All users are responsible for abiding by local laws and platform policies.
Prohibited Behaviors
Harassment, stalking, or intimidation
Physical violence or threats
Discrimination or hate speech
Property damage or theft
Off-platform solicitation or fee collection
Using fake profiles or reviews
Ignoring host rules or check-in/check-out policies
Booking stays under false pretenses (e.g., parties, subletting)
Attempting to bypass Bhostd’s systems or protections
Reporting Misconduct
If you feel unsafe, disrespected, or that someone is violating these standards:
Report directly through the Reported Incidents page
Or submit a message through the Help Center
All reports are confidential. Bhostd’s Trust & Safety Team investigates promptly and may request supporting documentation, screenshots, or message transcripts.
Consequences for Violations
Depending on the severity and frequency, Bhostd may take the following actions:
Warning or educational outreach
Temporary feature limitations (e.g., messaging, listing)
Removal of listing or content
Permanent account deactivation
Repeat violations or egregious offenses (e.g., assault, fraud, hate speech) result in immediate account termination.
Upholding Our Standards Together
These standards apply equally to guests, hosts, and all service providers. We encourage all users to:
Read profiles, listings, and policies carefully
Use the Inbox to clarify expectations before booking
Leave honest, constructive reviews
Stay vigilant and respectful in all interactions
Together, we shape a more trustworthy, diverse, and enjoyable community on Bhostd.