Bhostd Privacy Policy

Effective Date: July 7, 2025
 

Welcome to Bhostd. Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your information when you use our platform, services, and products. By using Bhostd, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our services. This includes personal information you provide directly to us such as your name, email address, phone number, and billing or payout details. We also collect content you create and share on the platform, including listings, photos, reviews, and messages sent via the Guest Inbox.

In addition, we collect technical data such as IP addresses, browser types, device identifiers, usage behavior like clicks and page views, and approximate or precise geolocation if granted by your device settings. Data from third parties such as identity verification services, payment providers, or social platforms may also be collected as needed to provide you with a secure and seamless experience.

2. How We Use Your Information

We use your data to verify your identity, facilitate transactions, and improve your experience on Bhostd. Your personal information allows us to personalize listings and recommendations, process payments, and provide timely notifications via User Notifications or emails.

Additionally, usage and technical data help us enhance platform performance, detect suspicious activity, and troubleshoot technical issues. This ensures a more secure environment for both guests and hosts, while allowing us to develop new features based on user behavior and preferences.

3. Sharing Your Information

We only share your personal information in situations necessary to operate the Bhostd platform. This may include sharing limited profile information (such as your name or profile photo) with other users as part of a reservation or listing process.

We also work with trusted third-party partners like payment processors, customer support platforms, and verification services to facilitate secure transactions. In rare cases, we may disclose information in response to legal obligations, including court orders, law enforcement inquiries, or government regulations.

4. Data Security and Retention
 

We take data security seriously. We implement strict technical and administrative safeguards such as encrypted data transfer, secure storage, and restricted employee access to ensure your information remains protected.

User data is retained for only as long as necessary for legitimate business purposes or legal compliance. Inactive accounts and outdated data may be archived or deleted, and audit trails are maintained to track access and changes made within the platform.

5. Your Rights and Choices

Depending on your region or applicable data protection laws, you may have the right to request access to, correct, or delete your personal information. You may update your details at any time through Edit Profile, or request account deletion via Support.

You may also control how we communicate with you. Users can customize their email, SMS, and in-app notification preferences under User Notifications or Mobile Notifications.

6. Cookies and Tracking Technologies

Bhostd uses cookies and similar tracking tools to provide core functionality and improve user experience. These include session cookies that keep you logged in, performance cookies to monitor page behavior, and marketing cookies used for personalized advertising where applicable. You can manage cookie preferences through your browser settings or by using cookie management tools. However, disabling cookies may reduce the functionality of some platform features, including account login and reservation history tracking.

7. International Users

If you are located outside the United States, please be aware that your data may be transferred to and processed in the U.S. or other jurisdictions where Bhostd operates. These transfers are performed in compliance with applicable data protection laws, including the use of standard contractual clauses or similar legal mechanisms. We take measures to ensure that your data is handled securely regardless of where it is stored or processed. By using our services, you consent to this cross-border data transfer and agree to our handling of your information as described in this policy.

8. Children’s Privacy

Bhostd does not knowingly collect personal data from individuals under the age of 18. Our platform is designed for adults who are eligible to create and manage travel or hosting experiences. If we become aware that a minor has registered for an account or provided personal information, we will take prompt steps to delete such data and restrict access. Parents or legal guardians may contact us through Support to request deletion or investigation of any suspected minor activity.

9. Updates to This Policy
 

This Privacy Policy may be revised periodically to reflect changes in our services, legal obligations, or technology standards. When material updates are made, users will be notified through User Notifications or via email, depending on your communication preferences. We encourage users to review this policy regularly to stay informed of how their information is being handled. Continued use of the platform after updates implies acceptance of the revised terms.

10. Contact Us

For any privacy-related questions, concerns, or data requests, you may contact our support team through the Help Page or by submitting a ticket via Contact Support.
 

We are committed to resolving inquiries in a timely and transparent manner. Your privacy is important to us, and we thank you for trusting Bhostd to handle your data responsibly.