1. Information We Collect

We collect information in the following ways:

a. Information You Provide to Us

• Account details: Name, email address, phone number, and password.

• Booking details: Travel dates, guest count, preferences, payment info.

• Messages: Communications between you and hosts or with customer support.

• Reviews and comments: Submitted on properties or hosts.

b. Automatically Collected Information

• Device information: Type, operating system, browser, IP address.

• Usage data: Clicks, pages viewed, features used, time spent.

• Location data: Based on your device settings (with your consent).

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2. How We Use Your Information

We use your information to:

• Facilitate bookings and secure payments.

• Allow communication between guests and hosts.

• Improve the functionality and user experience of the Platform.

• Personalize property suggestions and travel recommendations.

• Send important updates, confirmations, or promotional content.

• Ensure compliance with our terms and prevent fraud.

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3. Sharing Your Information

We may share your information with:

• Hosts: To fulfill booking requests and manage your stay.

• Service providers: Payment processors, customer support platforms, cloud services.

• Law enforcement or legal entities: When required by law or to protect rights and safety.

• Business transfers: If Bhostd is involved in a merger, acquisition, or sale of assets.

We never sell your personal information to third parties.

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4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences.

• Understand usage patterns.

• Improve performance and marketing efforts.

You can manage your cookie preferences through your browser settings.

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5. Data Retention

We retain your personal data as long as necessary to:

• Provide our services.

• Comply with legal obligations.

• Resolve disputes and enforce agreements.

You may request deletion of your account at any time.

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6. Your Rights and Choices

You have the right to:

• Access the personal data we hold about you.

• Correct or update inaccurate information.

• Request deletion of your data (subject to legal requirements).

• Opt out of promotional emails (unsubscribe link provided in every email).

To exercise any of these rights, contact us at privacy@bhostd.com.

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7. Security

We take data security seriously and use industry-standard safeguards such as:

• Encryption for data in transit.

• Secure servers and firewalls.

• Access control measures for internal systems.

However, no method of transmission over the internet is 100% secure. Use the Platform at your own risk.

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8. Children’s Privacy

Bhostd is not intended for children under 18. We do not knowingly collect personal data from minors. If we discover that we have, we will delete the data immediately.

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9. International Users

If you access Bhostd from outside Nigeria, your data may be processed in Nigeria or other countries where our servers or service providers are located.

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10. Changes to This Policy

We may update this Privacy Policy periodically. If we make significant changes, we will notify you by email or within the app. Continued use of the Platform constitutes your acceptance of any changes.

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11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact: