Fee Transparency & Off-Platform Transactions

Applies to: All transactions conducted on the Bhostd platform
 

Relevant Links:
 

Bhostd is committed to transparent pricing and secure transactions. To build trust across the platform, all fees must be clearly communicated, and all payments must be conducted exclusively through Bhostd’s secure system.

Fee Clarity for Guests
 

Bhostd ensures that guests see all costs before they book, including:
 

  • Nightly rate

  • Cleaning fees (if applicable)

  • Long-stay discounts (monthly or weekly)

  • Service fees (if any)

  • Total amount due at checkout
     

Guests can view upcoming and past payments under the Future Transactions and Completed Transactions pages. No hidden charges are permitted.

Host Fee Guidelines

Hosts are responsible for setting fair and honest rates. Bhostd prohibits:
 

  • Adding extra charges outside the platform

  • Requiring payment by cash, wire, or third-party apps

  • Listing artificially low prices to mislead guests (e.g., $1/night but charging hidden fees later)
     

All pricing must be handled transparently through your My Listings dashboard. Guests must never be asked to pay directly.

Prohibited Off-Platform Behavior
 

The following are strictly not allowed:
 

  • Sharing personal contact info before booking is accepted (phone, email, social media)

  • Encouraging guests to cancel and rebook directly

  • Offering discounted rates for payments outside Bhostd

  • Sending payment links outside of Bhostd
     

Violations may result in:
 

  • Delisting of properties

  • Withheld payouts

  • Suspension or permanent removal of accounts
     

Why Off-Platform Transactions Are Not Allowed

Conducting payments off-platform undermines Bhostd’s ability to:
 

  • Provide customer support in disputes

  • Issue refunds or enforce cancellation policies

  • Ensure guest safety and identity verification

  • Offer protection through Trust and Verification

Referral Transparency
 

The Invite Friends program is designed to reward both referrers and new users while keeping all activity on-platform. Any attempt to game or manipulate referral rewards will result in disqualification.

By booking and hosting through Bhostd, you agree to use the platform’s built-in features for communication, payments, and support. This helps ensure a safe, fair, and reliable experience for everyone.